Where do you ship to?
We ship anywhere in the US, Canada and Internationally.
How much does shipping cost?
Pricing is based on customers geographic location.
Non embroidery items ship within 1-2 days and embroidered items ship within 5-7 days.
When can I expect to receive my order?
We know you are excited to receive your Pretty Rugged Blanket! All orders are shipped within 3-5 business days, or faster when possible, unless otherwise indicated. For customized items please allow 5-7 business days.
For all international orders, please note that we have no control over international customs. We recommend familiarizing yourself with the customs charges required. We are obligated to declare all items as merchandise and are not liable for any custom fees or delays due to packages held at customs.
Delivery estimates are given when tracking information is provided.
Currency at checkout is in US dollars. UPS i-Parcel is our preferred international shipping carrier. I-Parcel transit times will range from 6-10 business days. Express shipping options are also available - UPS Express Saver (3-5 business days) and UPS Expedited (4-7 business days). These services are pending customs clearance, therefore, transit times cannot be guaranteed.
How can I track my order?
Tracking information is sent via email as soon as your package has been shipped.
Who do you ship my order with?
We use UPS and USPS to ship out all orders.
I just received an email with my tracking number and the number shows 'No information found.'?
It takes up to 24 hours for USPS and UPS to update their website. Please check again later and it will be there.